#33 How to build successful Processes with Samuel Drauschak
In this episode, Steve Hamoen and guest Samuel Drauschak discuss applying process management to personal and professional life, the role of scripting in sales, and how to document and streamline processes. They also create a roadmap for success, discuss constraints in speeding up processes, and introduce Truvle.
Key Points
- Understanding and documenting processes in business and personal life can lead to a more efficient and cost-effective way of operating by reducing variation and unnecessary decision-making.
- When designing or improving processes, it's important to start with the current state, capturing who is involved, where it happens, and what action takes place to ensure any changes are relevant and grounded in reality.
- Utilizing digital tools that allow for the live construction and visualization of processes can significantly enhance engagement and collective understanding among team members.
Samuel Drauschak
Links: https://www.linkedin.com/in/samdrauschak/ https://www.truvle.com/ https://www.amazon.com/Becoming-Conscious-Business-Through-Science-ebook/dp/B07DS1STDD
Co-founder and chief process scientist for Truvle, a knowledge and software company helping to democratize and automate best practice consulting knowledge through accessible tools. Want to learn more about process science?
I have consulted for small-to-enterprise level companies across a wide range of sectors and verticals, including financial services, resources, legal services, media and digital services, in both the for profit and nonprofit domains.
I'm known for mastery of process capture and visualization: the consistent and accurate structuring of process information as a foundation for business process analysis and improvement.
Certified expert in Lean, Six Sigma, Project Management, and Change Management. A CMMI Associate.
Chapters
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Transcript
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