Mastering Communication and AI's Role in Sales with Phil M Jones
Steve Hamoen and Phil M Jones explore the evolution and significance of practice in persuasive communication, emphasizing principles over mechanics to create curiosity. Phil shares his career journey and highlights the power of language and specific techniques for positive communication outcomes. They discuss curiosity gaps, common phrases, and establishing useful truths. The conversation shifts to the role of AI in sales and marketing, including content generation and research enhancement. They stress the importance of context and ethical communication. The episode concludes with insights into Phil's vision for "Exactly What to Say 2.0," the significance of research, and effective AI use in business.
Key Points
- Practice is a superpower that gives a competitive edge by allowing professionals to step into environments with true confidence.
- Curiosity and empathy are crucial in communication, as they help navigate complex decision-making processes and create meaningful connections.
- AI tools like ChatGPT should be used as thinking partners to enhance research and understanding, rather than as shortcuts for creating persuasive content.
Chapters
0:00 | |
1:28 | |
4:04 | |
7:54 | |
10:33 | |
14:20 | |
18:01 | |
20:20 | |
26:25 | |
30:29 | |
35:08 | |
38:37 | |
42:39 | |
46:24 | |
50:07 | |
51:06 |
Transcript
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